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Teleperformance Colombia opens one of the most modern Contact Centers in the country | Latinamerica
 
   

Teleperformance Colombia opens one of the most modern Contact Centers in the country

Teleperformance, the largest global provider of customer experience management outsourced services, announced today that it opens one of the most modern Contact Centers in Colombia. Teleperformance Colombia thus continues to consolidate its leading position in the Contact Center and BPO market in this country.
The new and modern site, with the highest global standards in terms of technology, innovation and environmental sustainability, enables the company to enter the nearshore market . Capable of accommodating 1,727 employees across a surface area of 26,000 square feet, including 1,100 new bilingual English - Spanish workstations, it will allow the demanding American market to be served to the highest standards.
This new operations center will strengthen the delivery of Teleperformance services from Colombia to the world. Today Teleperformance Colombia has 8,000 employees, distributed among its 7 sites in Bogota and Medellin.
The Company┬┤s new operations center in Colombia, built under the strictest environmental and sustainability regulations, will obtain LEED (leadership in Energy and Environmental Design) certification. This certification, developed by the U.S. Green Building Council, gives ratings on sustainability, water saving, efficient energy use, materials, air quality, design innovation and regional issues. Buildings given this endorsement can reduce energy consumption, CO2 emissions, water use and solid waste.
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Posted by Gloria Llopis | 2012-04-16