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Intelligent cranes on the move | Europe

Intelligent cranes on the move

To ensure that cranes used in demanding industrial processes are up and running at all times, Konecranes has recently launched an innovative remote services product family named Truconnect. The first two products in this family are the Truview data reporting service and the full-service package, the Trucare solution.

Based on remote connection between the crane and a Konecranes remote centre, Truview provides the customer with a realistic view of their crane?s operating conditions through continuous data collection.
?All information from the crane is automatically sent to the remote center to be further processed and finally concretized in sophisticated reports. In the remote centre, we have a dedicated organization and enough resources to operate the remote services worldwide,? says Tuomo Härkönen, the head of Global Technical Services. ?Truview can be offered also for older cranes through installation of a retrofitting package that enables the remote connection. It?s even possible to install the remote connection for a competitor?s cranes if we have a maintenance contract with the customer,? he continues.

Truview enables Konecranes to help its customers not just to improve the safe use of their equipment but also to provide the right maintenance at the right time and to assess the life cycle of crane components.
?It makes it possible, for example, to postpone certain overhaul of a crane if the data show that it?s been used less than the estimated life time,? explains Mattheiszen.
The core strength of Konecranes, extending also to remote services, is the company?s global service network, consisting of more than 3,500 service technicians, in 46 countries.

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Posted by Gloria Llopis | 2011-10-21